Resolve 90 % of loan-officer scenarios before they hit your desk.
SupportX AXIS is the AI-first scenario desk that interprets messy borrower questions, applies live overlays in milliseconds, and creates a complete audit trail – so your team can move faster with total confidence.
New Way is here
How Axis works
Tracks overlays, program logic,
and final decisions with full audit metadata.
Product
Journey
Meaningful Features
Key Features
Tracks overlays, program logic,
and final decisions with full audit metadata.

Replaces scattered emails with structured, high-fidelity submissions

Understands nuanced borrower data and applies live overlays in real time

Central hub for underwriters to triage, collaborate, and respond—without inbox chaos
Get Results
Competitive Edge
Capability
Mortgage-native logic
Real time overlays
AI + Human blend
Full audit trial
Underwriter workspace
Supportx
Help Desk
Chatbot
Static KB